travel
POLICIES
canceling your trip
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Please refer to our Terms and Conditions for
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We offer an Adaptable Trip Cancellation Option which allows you to cancel up to 48 hours before your trip starts for any reason.
The ATC costs $250 per person and must be added to the Travel Protection Plan within 21 days of your first trip payment.
If you cancel for a reason not covered by the Travel Protection plan, you'll receive 75% of your trip cost as a future trip savings, valid for 2 years.
ATC does not apply to travel arrangements not made by Backroads (e.g., airfare).
Both the Travel Protection plan and ATC costs are non-refundable 14 days after purchase.
Please refer to our terms and conditions for more details and exceptions.
transferring your ticket
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You can freely transfer to another trip before the final payment, except for Private Trips.
After the final payment date, transfers are not permitted, and cancellations follow the Trip Cancellation Policy.
If the new trip costs more, you'll cover the difference, and insurance may need adjustment.
Refer to the Transfer Policy for specifics.
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Your deposit is fully refundable for Scheduled and Private trips within 7 days of booking (when booked at least 7 days before the final payment due date). Beyond this period, you can still transfer your deposit or, for Scheduled trips only, keep it on your account for a future booking as long as you make the change before the Final Payment due date.
For Scheduled Trips, you can transfer or credit your payment up to 95 days before the trip, after which cancellation fees apply.
For Private Trips, you can do this within 7 days of booking, provided you book at least 7 days before the final payment is due.
privacy
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We value your privacy as much as our own and aim to provide you with valuable information about Impact Adventure Tours and related offerings. Our Privacy Policy outlines how we strike a balance between these objectives, detailing the acquisition, storage, and utilization of your personal data when you engage with our website or when we gather your personal information through other means.
Please refer to our Privacy Policy for more information.
terms of service
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We are committed to enhancing your trip-planning experience. Our website offers comprehensive details about destinations, activities, and more. For details regarding the use of our website, please refer to our Terms of Use.
To review our Terms and Conditions click here.
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Kindly review our Release, Assumption of All Risks & Binding Arbitration Agreement, available at this link.